Contact us

Our address and phone number

CARE International UK
9th Floor
89 Albert Embankment
London
SE1 7TP

Tel: +44 (0) 20 7091 6000
Fax: +44 (0) 20 7582 0728
General email: info@careinternational.org

Supporter/donation enquiries:

To discuss your donation or to ask a query

Contact the SupporterCare team at supportercare@careinternational.org

Problems making a donation

Please note the point at which you are experiencing a problem and the error message you are receiving and then contact us at supportercare@careinternational.org. If you prefer, you can complete your donation over the phone.

Donating over the phone / by post

You can call us to make a donation or set up a Direct Debit.

Alternatively you can write cheques or postal orders payable to CARE International UK, and send them to: 
Freepost RSSL-TCZB-CLZZ
CARE International UK, London
SE1 7TP

We do not advise sending cash in the post.

Donating via CAF accounts

Please donate via our CAF page, call us to make a CAF donation or send CAF cheques made payable to Freepost RSSL-TCZB-CLZZ, CARE International UK, London, SE1 7TP.

How can my company support CARE?

There are lots of ways, from setting up a payroll giving scheme, to entering a team in one of our fundraising events or working with us as a corporate partner.

How can I update the personal details you have about me?

Please contact us, making sure you tell us your name, address and postcode so that we can find your details and update them.

How can I change my Direct Debit?

Please contact us at supportercare@careinternational.org, making sure you tell us your name, address and postcode so that we can find your details and update them.

Is CARE a member of the Fundraising Standards Board?

Yes, we are a member and you can see our profile on the Fundraising Standards Board website. You can read our fundraising pledge to supporters on our transparency page.

How can I make a complaint?

You can write to Donor Services, CARE International, 9th Floor, 89 Albert Embankment, London, SE1 7TP and we promise to respond to your complaint within 14 days of receiving your complaint.

If you are not satisfied with our response you may want to take your complaint to the Fundraising Standards Board.

Job enquiries

In order to save costs we regret we cannot reply to speculative enquiries about jobs.

All our vacancies are posted on our jobs page.

Volunteering enquiries

CARE International is unable to accommodate volunteers looking to travel overseas.

If you have medical expertise, please visit www.merlin.org.uk, technical expertise www.redcross.org.uk, or try VSO (Voluntary Services Overseas) www.vso.org.uk.

Thesis / project enquiries

We receive a lot of requests for detailed information from students, but regret that because of time constraints we are unable to reply to such queries. We hope you can find useful information on this website and on our policy and research website Insights.

CARE International Members

If you would like to find out the contact details for other CARE International Members please go here.

CARE Country Offices

If you would like to find out the contact details for other CARE offices around the world please visit the CARE International website