Contact us

Our address and phone number

CARE International UK
9th Floor
89 Albert Embankment

Tel: +44 (0) 20 7091 6000
Fax: +44 (0) 20 7582 0728
General email:

If you have any comments, suggestions or questions, please contact Caroline in your Supporter Care team – we would love to hear from you.

To discuss your donation, update your details, ask a question or make a complaint

Please contact Caroline in your Supporter Care team on 020 7091 6100 or at and we will be happy to help.

If you have a complaint, you can also write to the Supporter Care Team, CARE International, 9th Floor, 89 Albert Embankment, London, SE1 7TP and we promise to respond to your complaint within five days of receiving it.

If you are not satisfied with our response you may wish to take your complaint to the Fundraising Regulator.

Problems making an online donation

Please note the point at which you are experiencing a problem and the error message you are receiving and then contact us at If you prefer, you can complete your donation over the phone – please call your Supporter Care team on 020 7091 6100.

To make a donation to CARE

You can call Caroline in your Supporter Care team on 020 7091 6100 to set up a regular gift or make a donation over the phone.

Alternatively you can write cheques, postal orders or CAF vouchers made payable to CARE International UK to: 
CARE International UK, London

We do not advise sending cash in the post.

You can also donate via our CAF page.

How can my company support CARE?

There are lots of ways, from setting up a payroll giving scheme, to entering a team in one of our fundraising events or working with us as a corporate partner.

Is CARE registered with the Fundraising Regulator?

Yes, we are registered with the Fundraising Regulator and abide by its Code of Fundraising Practice and the Rulebooks for Street and Door to Door Fundraising. You can read our fundraising pledge to supporters on our transparency page.

Job enquiries

In order to save costs we regret we cannot reply to speculative enquiries about jobs.

All our vacancies are posted on our jobs page.

Volunteering enquiries

CARE International is unable to accommodate volunteers looking to travel overseas.

If you have medical expertise, please visit, technical expertise, or try VSO (Voluntary Services Overseas)

Read more about opportunities to volunteer for CARE in the UK, through our Speaker Network or as an Event Volunteer.

Thesis / project enquiries

We receive a lot of requests for detailed information from students, but regret that because of time constraints we are unable to reply to such queries. We hope you can find useful information on this website and on our policy and research website Insights.

CARE International Members

If you would like to find out the contact details for other CARE International Members please visit the CARE International Secretariat website.

CARE Country Offices

If you would like to find out the contact details for other CARE offices around the world please visit the CARE International Secretariat website (details are on the individual country pages).