World Humanitarian Day: A day in the life of an aid worker

Fatouma, above right, visiting displaced communities in the Diffa region of Niger

A day in the life of an aid worker: Fatouma’s story

Fatouma Zara is the Gender in Emergencies specialist with CARE’s Rapid Response Team. Here, Fatouma describes a day in Diffa, where she is leading a team of evaluators assessing the needs of people displaced by the crisis in Africa’s Lake Chad region.


It’s Ramadan so my day begins at 3.30am, while it’s still dark. I begin with prayer to mark the end of the previous day, have a quick breakfast – just milk and coffee – and then prayers for the start of a new day. After that I prepare myself for the day ahead.

But before I start my work day, I call home and check on my family. I travel a lot for my job and it’s not easy to be so far from home. My husband is like the mum and the dad to our three children when I’m away. Technology helps, I manage to talk to them every day, no matter where I am.


At the office I check with our logistics team to make sure we have transport to the field sites. We are three teams and we’re each travelling to different sites so it’s a big operation. Our teams consist of CARE staff as well as our partners from local NGOs and government agencies.

The scale of this crisis is enormous and it’s important that we all work together.

I’ll be travelling to Garim Wazam, a village to the north-east of Diffa town, to support the team collecting data there. A few years ago, the population of Garim Wazam was around 700 people. Today it’s more than 21,000. The community is now sheltering refugees from Nigeria as well as Nigeriens displaced by this crisis.


It’s a 50 minute drive to Garim Wazam. All along the way we pass the makeshift homes of the displaced.

These people have very little and their homes are made of whatever they can find: tree limbs, millet stalks, with tarpaulins or pieces of cloth for shelter.

Temporary dwelling
A makeshift home for people displaced to the Diffa region


The interviews are going well and we’re collecting lots of good information that will help us plan our programmes. Many of the people here, especially women, are telling us they’re not getting enough assistance. The humanitarian needs generated by this crisis are many but the resources are few.

CARE is doing what it can but these communities need more.


We’re finishing up our interviews and ready to leave. I try to talk to as many people as I can throughout the day. All their stories are memorable but if I had to choose one from today, it would be a woman I met who had fled her village. She said the insurgents came and killed almost all the men and boys so she took her son and ran.

The insurgents caught up with her and told her they were looking for more men to kill. But she had dressed her son in women’s clothes, and that saved his life.

These stories are heart-breaking, and we hear many like them.


After stopping off at the office to make sure all our teams have returned, I do some final preparations for our site visits tomorrow. I return to the small hotel I’m staying at while I’m here, and prepare for evening prayers. I check my email and respond to messages from the team here in Niger as well as colleagues in some of the many countries in which CARE works.

Woman and children at displaced persons camp in Diffa
Managing to smile despite the situation: a woman at a camp for displaced people in the Diffa region, Niger

Iftar, the evening meal at the end of the daily Ramadan fast, consists of food that colleagues here in Diffa have brought me. It’s important to share food during Ramadan but a curfew here in Diffa means I’m unable to go out at night to share Iftar with my colleagues. So every afternoon, they bring me food before the sun begins to set, everything from hot porridge to my favourite – kopto, a leafy salad mixed with nut paste, onion, salt and a squeeze of lemon. I break the fast after sun has set, at around 6.40pm.


As the day draws to an end, I still have work to do. This is the quiet time for me, so it’s great to be able to finish anything outstanding and organise myself for the next day.

I also reflect on some of the people I’ve met today. These are the people that motivate me every day with their strength and resilience, especially the women and girls.

Some of them have experienced extraordinary violence and trauma, but when I talk to them they somehow manage to smile.

They have nothing but they keep strong. I get my strength from them, so I can contribute in a small way to the effort to help them.

The crisis in the Lake Chad region

Crisis map and stats for Lake Chad region July 2017

How CARE is helping people in Diffa

Diffa, in south-east Niger, is hosting around 340,000 of the 2.4 million people displaced by the crisis in Africa’s Lake Chad region. Caused by the ravages of violent conflict, extreme poverty, underdevelopment and climate change, the crisis is affecting more than 17 million people across north-eastern Nigeria, Cameroon’s far north, western Chad and south-eastern Niger.

CARE is assisting more than 300,000 people currently seeking refuge in the Diffa region, working with local partners to provide hygiene and shelter kits, build latrines and boreholes, and distributing cash, food, seeds, agricultural equipment and livestock such as goats and sheep.

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News and stories are provided by CARE staff working to support our emergency responses and long-term development programmes.