Our use of Fundraise Up

The information here is related to CARE International UK’s use of Fundraise Up for the purpose of processing one-off or regular donations via careinternational.org.uk, lendwithcare.org and centenaryaction.org.uk

Information we collect and why

When you use this platform to make a donation, we will collect the following information from you:

  • Your name and email address (as mandatory) and your telephone number (as optional).
  • Where you agree to Gift Aid a donation, we will – in line with HMRC requirements - ask for your full postal address.
  • If given, your consent to send you further marketing communications by email and SMS. You can also opt-out of future postal and telephone contact.

We will only use this information to process your donation and keep a record of it. We do not have access to your financial information, which is securely managed by a recognised payment gateway or credit card agency. Data is only kept for as long as it is needed for the purpose is collected. Please see the full privacy statement for further details.

Any consents given will be managed according to our full privacy statement. We will always keep your data safe and secure. You can update your preferences by contacting our Supporter Care Team on 020 7091 6100 or supportercare@careinternational.org

Suggested donation amounts

The Fundraise Up platform features functionality, known as machine learning, that is able to suggest a donation amount to you, based on analysis of publicly available data related to your location, browser type and device, and website activity and any previous donations made to CARE International UK through Fundraise Up. This information is only ever used anonymously and in ways that cannot identify any individual.

We use this service in our legitimate interest and in order to support our charitable work. Any suggested donation amount can be ignored. There is no automatic decision making involved in this activity and it will not result in any harmful effects to you.

If you have any concerns over suggested donation amounts, please write to the Data Protection Team at London-DataProtection@careinternational.org or by post at CARE International UK, c/o Ashurst LLP, London Fruit and Wool Exchange, 1 Duval Square, London E1 6PW

Fees explained

CARE International UK deducts a 3.45% plus 10p processing fee from your donation to help cover transaction fees and keep our online donation service secure. When you opt to cover fees we ensure more of your money goes towards helping us be there for more people in crisis around the world.

These fees include:

  • 3% Fundraise Up platform fee (also includes address verification tool)
  • 0.45% + 10p transaction fee for UK credit cards


This platform also uses two Strictly Necessary cookies to set user preferences, remember session content and help with anti-fraud detection. For more details about the cookies we use, please see our cookie policy.

Data sharing and international transfers

Data is only shared with Fundraise Up for the purposes of service provision. Primary data is processed at a UK-based data centre. Fundraise Up business servers are located and backed-up in North America. CARE International has ensured that adequate and recognised safeguards are in place before any necessary international data transfers take place.

Your rights and contact information

Your full rights are outlined in our full privacy statement. If you have any questions about your privacy or our privacy policy, please write to:

The Supporter Care team
CARE International
c/o Ashurst LLP
London Fruit and Wool Exchange
1 Duval Square
London E1 6PW


Or call our Supporter Care team on +44 (0)20 7091 6100